Program Coordinator
Company: Captive Resources
Location: Itasca
Posted on: April 2, 2026
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Job Description:
Support Program Management team in the review and evaluation of
new business, renewal submissions and audits. Work with brokers
regarding any outstanding and/or incomplete new business and
renewal submission activity. Support member development activities
by tracking activity in company CRM system. EDUCATION AND
EXPERIENCE: Bachelor’s Degree or equivalency in a related
discipline and at least two (2) years of experience in the
insurance industry. SKILLS/COMPETENCIES REQUIREMENTS: Communicating
effectively within the Captive Support Team and with the Program
Management Team to ensure deadlines are met and the proper
information is obtained Ability to work independently and
communicate activities/outcome with team Responsive to assignments
and communication on status Strong technical aptitude including a
high proficiency in Microsoft Office Understand company required
information systems Excellent written and verbal communication
skills Organization; planning and prioritization skills Strong
analytical skills; problem solving and judgment Intellectual
curiosity to build an in-depth understanding of insurance and risk
management Commitment to meeting customer service demands Positive
attitude and commitment to support business culture ESSENTIAL
DUTIES AND RESPONSIBILITIES: Review, prepare and submit documents
for new and renewal business and audits. Accountable for ensuring
information is complete and accurate Communicates with various
stakeholders and members to ensure that submissions are reviewed
effectively Adhere to the various service level agreements for new
business, renewals and audits Responsible for invoicing of captive
premium Provide superior customer service to clients, brokers,
fronting companies, and various service providers Assure company
systems are accurate and up-to-date Commitment to company values
PRIORITIES: Accuracy, Timeliness, Broker-Service Provider-Client
Relationships, Positive Team Attitude
Keywords: Captive Resources, West Allis , Program Coordinator, Accounting, Auditing , Itasca, Wisconsin
