Patient Relations Specialist (Weekends)
Company: Bright Light Medical Imaging
Location: Arlington Heights
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Salary: 17.50-18.50 Bright Light
Medical Imaging is a physician-led, multi-location imaging center
where professionals dont just workthey belong. We foster a
supportive, team-driven culture that feels like family, where every
member is valued, respected, and empowered to grow. With
cutting-edge technology, opportunities for advancement, and a
workplace built on integrity and compassion, our team loves coming
to work each day. Employees here arent just colleagues; theyre part
of something biggera community that truly cares. If youre looking
for a career where your skills are valued, your contributions
matter, and you feel at home, Bright Light is the place for you.
WHAT WE ARE LOOKING FOR : Patient Relations Specialist, Part-time
Weekends Location:On-site Arlington Heights Days/Hours:Saturday &
Sunday, 7:00 am - 3:30 pm WHAT A TYPICAL DAY LOOKS LIKE: Greet
patients professionally and courteously, both in person and on the
phone Answering, screening and directing incoming calls as
necessary Assist patients with check in forms, maintain accurate
patient records and collect and process applicable payments Perform
clerical account processing while confidentially maintaining and
protecting patient information by adhering to the HIPAA Privacy
Rule Scheduling and confirming of clinical appointments utilizing
our medical records platform, Medics Premier Ensure orders are
correctly scheduled; name, exam type, referring provider,
authorization request Assists with administrative support in
collaborating with internal departmental teams Notify technologist
of appointment arrivals, assist with patient flow Comprehension of
standard insurance protocols for referrals, authorizations,
co-payments, deductibles Obtain authorization for scheduled
services, providing any required clinical documents if needed,
notification made if financial clearance is not achieved in advance
of appointed date Perform all other duties as assigned Ability to
alternate between prolonged periods sitting, frequent standing,
lifting, reaching, stooping. Must be able to lift up to 15 lbs
QUALITIES YOU SHOULD POSSESS: Professional, positive customer
focused attitude Solid, concise verbal communication skills
Exhibits composure in busy, fast paced environment Organized, with
great attention to detail Flexibility to adapt to change quickly;
schedule disruptions, cancelled appointments Ability to be
resourceful and take initiative when issues arise Multitasking and
time management skills, with ability to prioritize tasks EDUCATION,
EXPERIENCE & REQUIREMENTS: High School Diploma or GED Certificate
Relevant prior experience favored working in medical/office setting
Prior data entry/word processing experience Medical terminology
knowledge is a plus BENEFITS & PERKS: Competitive pay and growth
opportunities Paid on-site training 401(k) with company match, when
eligible Paid time off Quarterly appreciation breakfast/Lunch
Keywords: Bright Light Medical Imaging, West Allis , Patient Relations Specialist (Weekends), Administration, Clerical , Arlington Heights, Wisconsin
