Customer Service Representative 2
Company: Manpower
Location: Menomonee Falls
Posted on: February 16, 2026
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Job Description:
Our client, a leading organization in the manufacturing and
supply chain industry, is seeking a Customer Service Representative
2 to join their team. As a Customer Service Representative 2, you
will be part of the Customer Support Department supporting order
management and customer relations. The ideal candidate will
demonstrate excellent communication skills, problem-solving
abilities, and a proactive attitude, which will align successfully
within the organization. Job Title: Customer Service Representative
2 Location: Menomonee Falls, WI Pay Range: 20.58 Shift: Days Monday
- Friday What's the Job? Accurately enter customer orders into the
system and validate all order details to ensure completeness and
accuracy. Perform order validation and resolve exceptions such as
pricing issues promptly. Handle inbound customer calls and emails
related to orders, products, and services with professionalism and
courtesy. Manage customer service issues related to returns,
exchanges, and order modifications efficiently. Collaborate with
sales, logistics, and finance teams to ensure seamless order
processing and customer satisfaction. What's Needed? High school
diploma or equivalent. At least 3 years of experience in order
management, customer service, or a related field. Familiarity with
order processing systems and software such as SAP, Oracle, or CRM.
Strong written and verbal communication skills. Attention to
detail, patience, empathy, and professionalism. What's in it for
me? Opportunity to work with a dynamic and supportive team. Engage
in meaningful work that impacts customer satisfaction. Gain
experience in a reputable organization within the manufacturing and
supply chain industry. Work in a collaborative environment that
values diversity and inclusion. Enjoy a standard work schedule with
potential for growth and development. Upon completion of waiting
period associates are eligible for: Medical and Prescription Drug
Plans Dental Plan Supplemental Life Insurance Short Term Disability
Insurance 401(k) If this is a role that interests you and you'd
like to learn more, click apply now and a recruiter will be in
touch with you to discuss this great opportunity. We look forward
to speaking with you! About ManpowerGroup, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions
company, helps organizations transform in a fast-changing world of
work by sourcing, assessing, developing, and managing the talent
that enables them to win. We develop innovative solutions for
hundreds of thousands of organizations every year, providing them
with skilled talent while finding meaningful, sustainable
employment for millions of people across a wide range of industries
and skills. Our expert family of brands – Manpower, Experis, Talent
Solutions, and Jefferson Wells – creates substantial value for
candidates and clients across more than 75 countries and
territories and has done so for over 70 years. We are recognized
consistently for our diversity - as a best place to work for Women,
Inclusion, Equality and Disability and in 2023 ManpowerGroup was
named one of the World's Most Ethical Companies for the 14th year -
all confirming our position as the brand of choice for in-demand
talent.
Keywords: Manpower, West Allis , Customer Service Representative 2, Customer Service & Call Center , Menomonee Falls, Wisconsin
