Health Information Technology Service Desk Analyst I
Company: Solve IT Strategies, Inc.
Location: Milwaukee
Posted on: April 18, 2024
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Job Description:
Solve IT Strategies is looking for a Health Information
Technology Service Desk Analyst I This role is located at
Milwaukee, WI 3215
Shift: 1st Shift 8AM -4:30PM M-F The Main Responsibilities of a
person are: Provides initial technical support to Team Members via
phone with regards to computers, servers, applications and hardware
issues. Assesses the nature of the problem and resolves using
documented procedures and checklists and by simulating or
recreating the incident. Documents all calls in the tracking
system; escalating complex problems to more experienced support,
when necessary. Education Required: High School Graduate.
Experience Required: Typically requires 1 year of experience in
customer service, call center, or Service Desk support.
Keywords: Solve IT Strategies, Inc., West Allis , Health Information Technology Service Desk Analyst I, IT / Software / Systems , Milwaukee, Wisconsin
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