SmartCOMM BA
Company: HTC Global Services Inc
Location: Sun Prairie
Posted on: July 2, 2025
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Job Description:
HTC Global Services wants you. Come build new things with us and
advance your career. At HTC Global you'll collaborate with experts.
You'll join successful teams contributing to our clients' success.
You'll work side by side with our clients and have long-term
opportunities to advance your career with the latest emerging
technologies. At HTC Global Services our employees have access to a
comprehensive benefits package. Benefits can include Paid-Time-Off,
Paid Holidays, 401K matching, Life and Accidental Death Insurance,
Short & Long Term Disability Insurance, and a variety of other
perks. Job Overview: We are seeking a highly skilled and
experienced SmartComm Business Analyst to join our dynamic team.
The ideal candidate will bring deep expertise in the insurance
domain specifically PLPC, CLPC, and Life lines of business and a
strong background in policy administration systems such as
Guidewire. This is a great opportunity to work on strategic
initiatives that drive real business value, with opportunities for
innovation and collaboration across functional teams. Key
Responsibilities: Lead requirements definition for complex projects
and strategic multi-year initiatives. Translate business needs into
well-defined requirements including use cases, process/data flows,
traceability matrices, and report mock-ups. Plan and facilitate
requirement gathering sessions, stakeholder meetings, and
presentations. Build strong, trusted relationships with business
and support teams to understand current needs and anticipate future
demands. Collaborate closely with development and QA teams to
ensure requirements are clearly understood and implemented
effectively. Drive continuous improvement by aligning business
processes with technology solutions. Participate in solution design
discussions and offer business-focused alternatives and
recommendations. Validate system changes against business
requirements and coordinate sign-off processes. Support production
deployments through testing, validation, and post-deployment
reviews. Manage priorities and expectations effectively in a
fast-paced, agile environment. Required Skills & Experience: 8
years of experience as a Business Analyst, preferably in the
insurance domain. Strong experience with PLPC, CLPC, and Life
insurance product lines. Hands-on experience with policy
administration platforms, especially Guidewire. Proven expertise in
Agile Scrum methodology and business analysis best practices.
Skilled in creating clear, concise documentation including user
stories and functional specifications. Familiarity with business
process optimization and IT-business alignment. Strong
problem-solving abilities and analytical thinking. Excellent
communication and stakeholder management skills. Proactive
self-starter who thrives in ambiguous environments and can drive
tasks to completion with minimal guidance. Proficiency with tools
such as JIRA, Microsoft Excel, PowerPoint, Project, and SharePoint.
Why Join Us: Work on impactful projects in a collaborative and
innovative environment. Engage with top-tier professionals and
clients in the insurance and technology industries. Gain exposure
to cutting-edge business solutions and enterprise platforms. Enjoy
opportunities for growth, learning, and career advancement. How to
Apply: Submit your resume and a brief cover letter highlighting
your relevant experience and why you're interested in this role. We
look forward to connecting with skilled professionals who are
passionate about transforming business through smart technology
solutions. Our success as a company is built on practicing
inclusion and embracing diversity. HTC Global Services is committed
to providing a work environment free from discrimination and
harassment, where all employees are treated with respect and
dignity. Together we work to create and maintain an environment
where everyone feels valued, included, and respected. At HTC Global
Services, our differences are embraced and celebrated. HTC is an
Equal Opportunity Employer. We respect and seek to empower each
individual and support the diverse cultures, perspectives, skills,
and experiences within our workforce. HTC is proud to be recognized
as a National Minority Supplier. LI-AW1 LI-Remote
Keywords: HTC Global Services Inc, West Allis , SmartCOMM BA, IT / Software / Systems , Sun Prairie, Wisconsin
