Veterans Preferred - Strategic Account Rollout Coordinator

Company: US11345-AIRGAS Airgas USA, LLC
Location: Germantown
Posted on: April 22, 2024

Job Description:

Military Veterans are Encouraged to Apply. -R10042147 Strategic Account Rollout Coordinator (Open)

Location:
Germantown, WI (LLC Support) - Management

How will you CONTRIBUTE and GROW?

The Rollout Coordinator is responsible for providing support, guidance, and communication to Sales Leaders, internal and external stakeholders, and Business Unit contacts in preparation for seamless implementation of strategic agreements.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Develop a clear understanding of customer requirements, contractual commitments, and service requirements to ensure accurate alignment with Airgas' strategy and risk mitigation
Coordinate and communicate key data points with internal and external stakeholders, share information as needed, and provide timely progress reports on outstanding requests. This includes initiating conversations with business units/contacts to coordinate other support requirements such as Order to Cash, eBusiness, CPDI, Support, Key Account Desk, Central Service, etc.
Update and maintain applicable reports and databases
Promote adoption of best practices within the Business Management Team that are in alignment with Strategic Account profitability goals
Ensure that cost and fee considerations are consistent with and appropriate for the contract type, market standards, investment requirements, and other support factors are reviewed and approved
Implement contract change management processes and coordinate with SA-BM Support Managers, MDI, Division BSCs, and other stakeholders to ensure readiness and compliance
Coordinate the ramp-down and transition of Migrated and De-marketed Strategic Accounts
Maintain details and organize files for each contract which will include the original contract, relevant correspondence, changes/deviations, amendments, and clarifications
Develop and maintain good working relationships with stakeholders including customers, management, sales force, and business units
Identify and communicate process improvement areas
Special duties as assigned

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Are you a MATCH?

COMPETENCIES:

Strong organizational skills and attention to detail with ability to prioritize, multi-task and meet deadlines
Establish proficiency with the SAP account set-up process including partner relationships and pricing methodologies used in Strategic Accounts (i.e. NMSA vs RMSA, tagging, fee structure, etc.)
Intermediate to Advanced skills using Microsoft Excel
Competent and demonstrated knowledge of G Suite (Google), Microsoft Word, and Abbyy FineReader
Proven ability to effectively and efficiently solve complex issues
Ability to analyze and adjust work procedures to achieve maximum efficiency
Proven ability to identify and communicate process improvement opportunities

(OPTIONAL) PERSONAL CHARACTERISTICS:
Strong interpersonal skills
Demonstrated desire to continually learn

REQUIREMENTS:
3+ years of experience working in a related role
Demonstrated ability to interpret and comprehend Airgas and Customer contract language
Expert attention to detail with the ability to analyze and outline large amounts of data
Strong verbal and written communications skills
Self-motivated individual that can be resourceful in the solution resolution process
Demonstrated capacity to escalate issues appropriately, both within & outside the chain of command
Demonstrated ability to interact and take direction from all levels of management
Demonstrates the ability to be trusted with sensitive information
Previous Airgas experience or industry knowledge (Gas, Welding, and Safety Products)

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com .

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