Commercial Operations Specialist
Company: Regal Rexnord Corp
Location: Milwaukee
Posted on: April 22, 2024
Job Description:
SCOPE OF ROLEThe Commercial Operations Specialist will be
responsible for comprehensive day-to-day support and collaboration
required to deliver digital products and services to our customers.
This role will be a primary contact for the Perceptiv Sales and
Reliability Services teams to successfully quote, order, and
fulfill on Perceptiv products and services. Additionally, this
individual will play a key role in the development and continuous
improvement of the quotation and order processing value
streams.RESPONSIBILITIES
- Develop formal quotes for digital products and services
opportunities, including ERP entry and customer-facing
documentation creation, in collaboration with internal RegalRexnord
and Perceptiv teams.
- Implement and execute order entry procedure, ensuring thorough
and accurate project documentation in ERP systems and services
management consoles.
- Participate in the development of customer service procedures,
policies and standards for continued improvement while working with
management on customer care initiatives.
- Serve as customer contact during installation planning period,
coordinating onsite schedules and compiling information needed from
customer.
- Own ongoing maintenance of accurate project backlog and
recurring contracts to drive fulfillment excellence and customer
retention in collaboration with Perceptiv teams.
- Assist with intercompany order fulfilment, financial
recognition, and reporting.
- Develop and implement processes to accurately maintain customer
data in online platform.
- Review Reliability Reports for potential core product
opportunities.
- Utilize Product Information Management system to provide
equipment recommendations to platform users.
- Compile and publish monthly metrics to department stakeholders
to measure key performance indicators, and business
results.QUALIFICATIONS
- Minimum of an Associates Degree, and 3+ years of relevant
experience in customer service, sales, or estimating, preferably in
a manufacturing or technical industry.
- Proficient in Microsoft Office products.
- Experience with SAP (or other ERP systems) preferred.
- Understanding of CRM system, preferably Salesforce,
preferred.
- Strong interpersonal and communication skills both in writing
and verbally.
- Highly detail oriented.
- Takes proactive approach to communication and problem
solving.
- Collaborative and flexible team player able to influence cross
functional groups to reach common goals.Benefits
- Medical, Dental, Vision and Prescription Drug Coverage
- Spending accounts (HSA, Health Care FSA and Dependent Care
FSA)
- Paid Time Off and Holidays
- 401k Retirement Plan with Matching Employer Contributions
- Life and Accidental Death & Dismemberment (AD&D)
Insurance
- Paid Leaves
- Tuition AssistanceAbout Regal RexnordRegal Rexnord Corporation
("Regal Rexnord") is a leading manufacturer of electric motors,
electrical motion controls, power generation and mechanical power
transmission products and sub-systems, serving customers around the
world in the general industrial, consumer, commercial construction,
food & beverage, and alternative energy end markets, among others.
Regal Rexnord sells its products and solutions to OEMs, through
distributors, and directly to end-users. Regal Rexnord is a $7.2B
company with 36,000 associates globally.You may not know it, but
Regal Rexnord impacts your life every day. The company's products
enable the fans in HVAC systems that keep us comfortable; the power
source that keeps smart buildings running; the agricultural and
food service equipment that keeps us fed; and the conveyer systems
that keep e-commerce flowing, to name a few of the applications
where our products are used.Regal Rexnord's business purpose is to
create a better tomorrow by energy-efficiently converting power
into motion. This means creating innovative solutions while
focusing on both customer needs and the company's commitment to
sustainability. The company's industrial powertrain and automation
solutions offerings are an important part of the company's growth
strategy. The company's strategy includes leveraging 80/20 to
prioritize all activities, including product excellence,
operational excellence and commercial excellence (i) driving
organic sales growth through the introduction of innovative new
products, with a particular focus on improving energy efficiency,
(ii) establishing and maintaining new customers, as well as
developing new opportunities with existing customers, (iii)
participating in higher growth end markets and geographies, and
(iv) identifying and consummating strategic, value creating
acquisitions.Equal Employment Opportunity StatementRegal Rexnord is
an Equal Opportunity and Affirmative Action Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex/gender, sexual orientation, gender
identity, age, ancestry, national origin, marital status,
citizenship status (unless required by the applicable law or
government contract), disability or protected veteran status or any
other status or characteristic protected by law. Regal Rexnord is
committed to a diverse and inclusive workforce. We are committed to
building a team that represents diverse and inclusive backgrounds,
perspectives, and skills. If you'd like to view a copy of the
company's affirmative action plan or policy statement, please email
. If you have a disability and you believe you need a reasonable
accommodation in order to search for a job opening or to submit an
online application, please e-mail .Notification to Agencies: Please
note that Regal Rexnord Corporation and its affiliates and
subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or
calls from third-party recruiters or employment agencies. In the
absence of a signed Master Service Agreement or similar contract
and approval from HR to submit resumes for a specific requisition,
Regal Rexnord will not consider or approve payment to any
third-parties for hires made.
Keywords: Regal Rexnord Corp, West Allis , Commercial Operations Specialist, Professions , Milwaukee, Wisconsin
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