Director of Supply Chain

Company: Whisker
Location: Juneau
Posted on: May 10, 2025

Job Description:

Description:

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

Whisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better.

As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it's a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. To us, having a pet is the best thing ever. At Whisker, life together just keeps getting better.

Whisker is based in Auburn Hills, Michigan and Juneau, Wisconsin with 700+ passionate team members. We work in person 4+ days a week.

What You'll Do:

The Director of Supply Chain is responsible for collaborating with key company stakeholders to develop a supply chain strategy that delivers an unprecedented customer experience while increasing productivity. This individual will collaborate with Engineering, Marketing, and Operations Core functions to develop and execute a sourcing strategy that will improve the customer experience and fully support company growth. Initial functions reporting to this role include: materials procurement, planning and scheduling, BOM management, inventory accuracy / cycle count.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

Leads the sales & operations planning working directly with marketing, finance and operations teams
Oversees material resource planning to ensure appropriate levels of inventory are in place to support production schedules and inventory targets without exceeding warehouse capacity
Leads a team of buyers to facilitate timely placements of purchase orders and communication with suppliers to ensure on-time delivery of components to support production plans
Oversees the production planning / scheduling team to meet customer and retail demand + lead time commitments
Leads and coordinates short and long term capacity planning in relation to both current and future state objectives to meet both tactical and strategic goals
Identifies solutions to supply chain challenges, working with cross functional teams to ensure customer satisfaction is protected
Maintains accurate finished goods, work-In-progress and raw material inventories through ongoing cycle counting program and annual inventory counts
Works with engineering and manufacturing to ensure timely communication and execution of BOM buildouts, pilot builds, and new program launches
Develops processes to enhance systemic efficiency across the entire organization
Integrates new software solutions and corresponding processes to better and more efficiently run the department - a champion of continuous improvement
Will perform additional responsibilities when required

Leadership Responsibilities:

Directly supervises the department. Carries out supervisory responsibilities in accordance with Whisker policies and applicable laws. Responsibilities include interviewing, training, and hiring team members, planning and prioritization, assigning and directing work, ensuring accountability, appraising performance, addressing team member issues, and upholding safety and quality guidelines.

Requirements:

What You'll Bring:

Bachelor's degree in Business Administration, Supply Chain Management, and/or equivalent years of experience
Minimum of 5 years experience in Materials Management, preferably in a Manufacturing or Assembly environment
Experience leading purchasing, sourcing, supplier, and inventory management
Prior Management / supervisory experience
Strong knowledge of ERP/MRP systems required (SAP Business One currently used)
Strong knowledge of costing structure and scheduling
Strong written, verbal and interpersonal communication skills within our team and with various external
Hands on approach, learning systems and able to cover for team when needed
Excellent analytical and organizational skills along with the ability to handle multiple projects effectively
Proactive communication with cross functional and leadership teams
Maintains confidentiality of proprietary information
Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
A high degree of initiative and focus on accountability
Ability to establish and maintain cooperative working relationships with Team Members and colleagues
Comfortable with office pets (cats, dogs)

Not Required but Nice to Have!

Medium to high volume consumer goods experience
APICS certification
MBA or advanced supply chain degree
SAP Business One experience
Prior experience implementing a new ERP, WMS, bolt on software

Benefits & Purrks:

Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the "why", and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow's pet products-plus a whole lot of extras. You will also be provided with:

Premium Medical/Dental/Vision insurance
Paid parental leave
Whisker Parents Program
1 day "pawternity" leave for new pet adoption
Pet Insurance discount
401K match
Flexible spending accounts
Company-paid short-term disability and life insurance
Employee Assistance Program (EAP)
Generous paid time off
14 Paid Holidays
Top of the line equipment
Pet-friendly office
Whisker products and swag
Continuing education Support
On-site gym with Peloton
Referral program

Statement of Inclusivity:

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.

Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.

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Keywords: Whisker, West Allis , Director of Supply Chain, Professions , Juneau, Wisconsin