Experienced service writer

Company: Richmond Street Auto
Location: Oshkosh
Posted on: February 13, 2026

Job Description:

Job Description Job Description Experienced Service Writer Richmond Street Auto – Appleton, WI Pay Range: $60,000 salary commission / per year (Base pay plus performance-based commission) Richmond Street Auto is hiring an Experienced Service Writer to join our growing, high-performance team. This role plays a critical part in customer satisfaction, shop efficiency, and revenue performance. This is an opportunity for a Service Writer who understands that clear communication, trust, and follow-through directly drive results—and wants to be rewarded for it. Compensation Structure Competitive base pay Continuing education Performance-based commission tied to approved repair sales and shop production Strong performers consistently earn at the top of the pay range Responsibilities Greet customers professionally and confidently identify service needs Write accurate estimates and clearly explain recommended repairs Present repair options in a way that builds trust and drives approvals Manage scheduling and workflow to support daily production goals Communicate effectively with technicians to ensure accurate diagnostics Provide proactive updates and deliver a consistent 5-star customer experience Qualifications 2 years of experience as a Service Writer / Service Advisor in an automotive repair environment Strong communication and customer-facing skills Organized, detail-oriented, and accountable Comfortable working in a performance-driven environment About Us Richmond Street Auto is an established growing repair facility serving Appleton, WI. We operate with clear systems, high standards, and a commitment to professionalism. Our goal is to build long-term team members who take pride in their role and grow with the company. What We Offer Competitive base pay with uncapped earning potential Stable, full-time position Clear expectations and structured processes Opportunity for advancement as the business grows Health insurance Holiday pay Vacation pay 401k plan If you want a role where your performance directly reflects your income , and you take pride in delivering a professional customer experience, we encourage you to apply. hc218234

Keywords: Richmond Street Auto, West Allis , Experienced service writer, Sales , Oshkosh, Wisconsin